1. Introduction

At Axontick, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or use our automation services.

2. Information We Collect

We collect information to provide and improve our automation services. This includes:

• Personal Information: Name, email address, phone number, and company details provided via contact forms or during onboarding.
• Technical Information: API keys, credentials, software account access, and workflow configurations necessary for automation setup.
• Usage Data: Information about how you interact with our website and services.

3. How We Use Your Information

We use the collected information for the following purposes:

• To design, build, and maintain automation workflows tailored to your business needs.
• To communicate project updates, respond to inquiries, and provide support.
• To improve our services and internal processes.

4. Data Handling & Third Parties

As an automation business, our services inherently involve integrating various software platforms. By using our services, you acknowledge that:

• Data may be processed by third-party tools (e.g., Zapier, Make, OpenAI, CRMs) to execute workflows.
• We act as a facilitator and are not responsible for the data practices of these third-party platforms.
• We do not sell, trade, or rent your personal information to others.

5. Data Security

We implement industry-standard security measures to protect your sensitive information, including API keys and credentials. Access is restricted to authorized personnel only, and we recommend rotating keys/passwords upon project completion.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. Please contact us if you wish to exercise these rights.

7. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.